i meantioned a couple days ago that brad and i ate dinner at cafe samba last friday night.
240 w. gilman st.
i had a groupon for cafe samba that i’ve been so excited to use because i’ve heard great things about it’s sister restaurant, samba brazillian grill. since the grill is a little fancier and harder on the budget, i figured cafe samba would be a great way to get some tasty food at a better price (especially with that groupon!).
as soon as i saw tapas on the menu, i was even more excited! this girl loves her tapas.
brad and i also timed it perfectly so we were there during happy house. we each were happy to choose a beer from their $2.50 pint list!
i got capital maibock and i forget what brad had, but we both enjoyed our beers as usual!
we also got excited to see their nachos on the happy hour menu for $4. score!
we loved these nachos. they had an awesome amount of toppings so that we weren’t left with a pile of chips and no toppings at the end. there were just enough chips to eat up the delicious black beans, jalapenos, guacamole, and cheese!
we also shared the warm crab dip as an appetizer.
we liked it but weren’t blown away. anything with avocado as a garnish is ok by me though! i’m not sure if we’d order this again.
for my meal i got the roasted vegetable sandwich.
the title sounded so good, but when it arrived, i realized that by “roasted vegetable” they meant “roasted tomato” and that’s it. bummer. it was still good, but not the veggie-licious sandwich i was anticipating.
brad ordered the special of the day – all you can eat fish tacos for $10. sounds great, right?!?
not so much. they were so bland. i’m not sure what was up with them. there was a good sauce/salsa thing on them that was very tasty, but any bite without the sauce was almost tasteless. brad only asked for more once, which is so unlike him with an “all you can eat” meal.
so far, not terrible, right? well just you wait.
we got to the restaurant pretty early, so it was about 5:35 when we finished eating and asked for our bill. we got it around 5:40, paid at 5:45, got our receipt to sign at 5:50 and noticed a mistake – we gave her a groupon, but she ran our card for the full amount.
after some running around by our waitress and a lot of confusion, she admitted that she had put the groupon on someone else’s bill and run our credit card for someone else’s bill.
she promised to clear it all up, brought us a new receipt to sign at about 6:10. that one was still wrong. so she went to fix it for another long period of time.
finally, we got out of there at 6:35 – almost a full hour of receiving our bill. we’re still waiting for the transaction to show up in our account to make sure we didn’t pay 4 times or something.
in all of that time waiting, no manager or anyone came over to apologize, offer us a complementary drink or dessert while things were sorted out, or anything.
it was a really really terrible way to end a pretty mediocre meal and brad and i will not return to cafe samba again.
overall i give cafe samba:
on taste: c+. the nachos were amazing, but everything else was eh at best.
on cost: c. the prices were reasonable. if the food was good, it would be a great deal! but with the meh food and bad service, it was not worth the amount we paid even after the $20 groupon was taken off.
i do not recommend samba cafe.*
i hate writing negative reviews, but honestly, it was hard to find much to be positive about with this experience.
*note: i have heard great things about their sister restaurant, and that’s still on our list of places to try.
how do you deal with poor service and food when you’re out to eat?
we hate tipping badly and it was clear our waitress was overwhelmed, so we still try to tip around 20%, but it was so frustrating that we were tempted not to.
*this post was submitted to urbanspoon, but i was not compensated for my meal or my time.